WEBVTT 1 00:00:01.760 --> 00:00:05.200 align: middle Hi, I'm Ed Platt. I'm a machining specialist here at Quaker Houghton, 2 00:00:05.920 --> 00:00:12.400 align: middle and I run the machining CNC machines, and I've worked with Controlink - Guy and Dylan now - for 3 00:00:12.400 --> 00:00:18.800 align: middle many years, and it's been nothing but a pleasure. From the mechanical improvements that we made, 4 00:00:18.800 --> 00:00:25.360 align: middle going from a dynamometer to a load cell built into the vise and plate here. 5 00:00:25.360 --> 00:00:31.600 align: middle Even from the beginning, when we did the original install, they were instrumental 6 00:00:31.600 --> 00:00:36.560 align: middle in wiring everything up in such a professional manner, to sensors, 7 00:00:37.280 --> 00:00:43.920 align: middle to the computer here. You can see we're collecting torque, we're collecting thrust, 8 00:00:43.920 --> 00:00:50.800 align: middle whether we have issues, to even more the personal relationship and the quick response I get if we 9 00:00:50.800 --> 00:00:57.840 align: middle ever have a question - I just pick up the phone and they're more than happy to help with this. 10 00:00:58.720 --> 00:01:02.240 align: middle And even when we're in and we're making adjustments to the electronics, 11 00:01:03.280 --> 00:01:08.669 align: middle just the housekeeping of removing the vise and cleaning it and making sure everything 12 00:01:08.669 --> 00:01:15.500 align: middle is operational the way it should be. It's just a pleasure to work with these guys.